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The Help Desk (was Microcomputer
Services) provides software, operating system and account support
to the UO community. Our mission is to enhance the computational
satisfaction of faculty, staff, and students by providing knowledgeable
advice, troubleshooting and problem resolution.
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- NEWS & ANNOUNCEMENTS
- Required PAC Change
- Beginning August 20, Duckweb will ask you to change your
PAC once when you log in. This one-time PAC change is part
of a larger effort to improve Duckweb security.
New Accounts- New students may claim
their Duck ID accounts for access
to email, wireless, Blackboard, free antivirus and anti-spyware
and more. For assistance with claiming your Duck ID, see the
video
tutorial or contact the Help
Desk.
- Phishing Warning
- Recently, university students, faculty and staff have received
email messages asking for personal information. The university
will never ask for information such as your date of birth or
password in an e-mail message.
- Do not respond to e-mail that
asks for personal information. They are phishing scams. For
more information on phishing, see OnGuard
Online.
- Avoid Filesharing Software
We strongly discourage the use of peer-to-peer filesharing
software such as Gnutella, LimeWire and BitTorrent to exchange
files covered by copyright. For more information, see The
Perils of Filesharing.
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