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Help is available in five ways:

In Person

Our staff is available Monday through Friday, 8am to 5pm to answer questions in person. We are closed for official state holidays.

You can find us in 151 McKenzie Hall, which is at the northwest corner of campus. Our street address is 1101 Kincaid St; we are at the corner of E. 11th Avenue and Kincaid Street.

By E-mail

Ask us a question via e-mail for free, any time! Our e-mail address is helpdesk@uoregon.edu, or you can use our web-based question form. When sending us a question via email, please do not include sensitive data like passwords, UO ID numbers or Duck IDs.

By Chat

By Telephone

Our free telephone support is available Monday through Friday, 8am to 5pm. Our phone number is (541) 346-4412.

Via Web Site

We have answers to common questions and problems on it.uoregon.edu! Start at the help page for best results.

NOTE: We are funded through various sources at the University of Oregon with the purpose of providing technical support to the University and its constituents. We are regretfully unable to provide support to users who have no current University affiliation.

For a discussion of the services we provide through our Help Desk, please read our Services Overview.