Evaluating decisions -
1. Does it yield a good outcome?
But do good decisions always yield good outcomes?
Do bad decisions always yield bad outcomes?
Alt: Would it repeatedly yield a good outcome?
2. Is the decision rational?
rational -- in the best interest of the person deciding(circular definition)
Why is it so hard to evaluate decisions?
1. Quality of decision depends on context
-- not just physical context, but variables contributing to psychological context
2. Role of uncertainty
-- hard to estimate likelihood of certain variables
-- many multiple uncertainties
-- probabilistic only
(even if we get certainty estimates exactly right, we don=t know what will happen for any one outcome)
General characteristics of good decision making:
1) sufficient search for alternatives
2) sufficient search for evidence supporting or refuting these alternatives
3) fair search and consideration of evidence
Why the focus on errors and biases?
- most interesting (surprised when we're wrong)
- most in need of being fixed
- allows us to see how things work
Keysar (1994)
restaurant Asarcasm@ study - demonstration of expectancy effects?