Frequently Asked Questions about COVID-19 (Coronavirus)

These are extraordinary times and we are dealing with an unprecedented national health emergency. We don’t have all the answers, but the UO has a large team working around-the-clock to respond to the situation and we will communicate information as soon as it becomes available.


We are continually updating these FAQs. If you have a question that isn’t answered in this FAQ, please submit it using this web form.


Health and Wellness

How is the coronavirus affecting the state of Oregon?

See the Oregon Health Authority for situation updates in Oregon and the CDC for more information about the novel coronavirus and COVID-19.

Has anyone associated with UO tested positive for COVID-19?

The University of Oregon is providing information about positive COVID-19 test results for students and within the UO community who have accessed university facilities within 14 days of being tested.

How does contact tracing work?

When an individual within the UO community tests positive for COVID-19, the local public health agencies take the lead in contacting the individual who tested positive and the individuals with whom they have been in contact. Officials with county public health agencies — Lane County Public Health for Eugene, Health Multnomah County for Portland and Coos County Health Department for Charleston — provide guidance directly to those individuals.

What is a presumptive case of COVID-19?

Presumptive cases are people without a positive PCR test who have COVID-19-like symptoms and had close contact with a confirmed case. Though not confirmed by a positive diagnostic test, presumptive cases have a high likelihood of having COVID-19 because of the specific nature of the symptoms and known exposure.

What are the symptoms of COVID-19?

Patients with COVID-19 have reported mild to severe respiratory illness with symptoms including fever, cough, and shortness of breath. Symptoms may appear 2–14 days after exposure.

Information suggests that older people and those with certain underlying health conditions like heart disease, lung disease, and diabetes, for example, seem to be at greater risk of serious illness.

How does COVID-19 spread?

COVID-19 is thought to spread mainly from person-to-person. This includes being within approximately six feet of an individual with COVID-19 for a prolonged period of time and through respiratory droplets produced when an infected person coughs or sneezes.

It may also be possible that a person can get COVID-19 by touching a surface or object that has the virus on it, then touching their own mouth, nose, or possibly their eyes.

What should I do if I suspect I have COVID-19?

If you develop these symptoms and have been in close contact with a person known to have COVID-19 or have recently traveled from an area with widespread or ongoing community spread of COVID-19, call your healthcare provider before going in person. Tell them about your recent travel or contact. They will work with the local or state public health departments to determine if you need to be tested for COVID-19.

Students in Eugene can call the University Health Center at 541-346-2770. Students at the Portland campus can use the Portland State University Center for Student Health and Counseling, and OIMB students are encouraged to contact the Bay Clinic in Coos Bay.

If you are sick, follow all CDC guidelines to prevent the disease from spreading to people in your home and community.

If you are a UO employee, follow these guidelines for employees.

Individuals who wish to monitor themselves for symptoms can use a self-monitoring form to do so.

How is the UO planning for the possibility of a student, staff, or faculty member testing positive for COVID-19?

The UO has a COVID Case Management Team that has developed protocols for isolation, cleaning, accommodation, and notification.

Team members from the University Health Center and Human Resources will work closely with local public health authorities on case management and specific recommendations based on the unique needs of every case. For student cases, the UO team may assist Lane County Public Health with contact tracing.

As we look toward having more people returning to campus in the fall, the team is working to ensure that the protocols can address an increase in potential caseloads.

What is social distancing?

Public health officials are encouraging persons to practice social distancing whenever possible. Social distancing includes maintaining distance from others when possible (6 feet is recommended), refraining from attending large gatherings or events, and avoiding unnecessary contact with others (e.g., not shaking hands, hugging, or kissing as greetings).

The University of Oregon has implemented social distancing strategies by providing remote education for spring and summer terms, canceling nonessential events/gatherings of 25 or more persons, and suspending certain travel. Individuals can practice similar strategies in their personal lives.

Additional guidance for social distancing in the workplace is available from Human Resources.

When is isolation or quarantine used?

  • Isolation separates sick people with a contagious disease from people who are not sick.
  • Quarantine separates and restricts the movement of people who were exposed to a contagious disease to see if they become sick.

According to the CDC, both of these strategies are used to limit the spread of communicable disease.

Persons in isolation or quarantine should restrict activities outside their residence, except for getting medical care, for the period of time they are at risk of secondary transmission. If you are in isolation, do not go to work, school, or public areas, and avoid using public transportation, ride-sharing, or taxis.

If a student in UO housing needs isolation or quarantine, representatives of the Incident Management Team would work closely with health professionals to determine, on a case-by-case basis, a recommended housing option and isolation plan.

If someone around you has been placed in isolation or quarantine, this does not necessarily mean they have contracted COVID-19. They may simply be awaiting test results. Persons who have completed quarantine or have been released from isolation do not pose a risk of infection to other people.

Where can undergraduate and graduate students find information about food insecurity?

The Office of the Dean of Students provides updated information about food available on campus and in the Eugene-Springfield area at dos.uoregon.edu/food.

I’m very worried about COVID-19 and I need help managing my feelings.

The abundance of news and updates about COVID-19 is making many people feel anxious. The University Counseling Center has gathered a variety of online resources to help the UO community manage concerns around COVID-19.

The University Counseling Center offers teletherapy services (videoconferencing sessions) for students in Oregon and additional states listed on the UCC website. Students can still access in-person drop-in and other mental health services in the University Health, Counseling, and Testing Center building. Students with questions about options for mental health support should call the Counseling Center at 541-346-3227. The same phone number also functions as an after-hours crisis and support line for all UO students regardless of location. See the University Counseling Center for more information.

Portland students can get support at the Portland State University Center for Student Health and Counseling.

Resources for undergraduate and graduate students:

The Employee Assistance Program offers free counseling to eligible employees, their dependents, and eligible household members through Cascade Centers, Inc.

Can you recommend resources to help students with families?

The National Association of School Psychologists has created an online resource guide for parents. Common Sense Media offers this guide for navigating media while practicing social distancing and school closures. The Centers for Disease Control and Prevention has published this guide for parents on how to protect your family.

Local school districts have all posted information on their websites to support parents while their children are at home. Visit the Eugene School District and Springfield Public Schools for more information, including details about meals for students.

The Graduate School’s Family GE is available to support families via email at familyge@uoregon.edu.

    I’m concerned about bias, racism, and xenophobia related to COVID-19.

    Viruses don’t discriminate: COVID-19 is not associated with any race, ethnicity, or nationality. It is vital that our community work to combat discrimination based on racial bias or appearances and to correct misinformation on the spot. Make sure you only share accurate, unbiased information, and speak up when you hear, see, or read misinformation or harassment.

    Incidents of bias or harassment on campus can be reported to the Bias Education and Response Team or the Office of Investigations and Civil Rights Compliance.

    What should I know about online fraud and scams exploiting the coronavirus pandemic?

    Oregon’s U.S. Attorney and the FBI have warned of several new fraud schemes with scammers targeting people by setting up fake websites, contacting people by phone and email, and posting false information on social media. Please review these tips from the Federal Trade Commission.

    What is the University of Oregon’s COVID-19 Monitoring and Assessment Program?

    The COVID-19 Monitoring and Assessment Program (MAP) is a testing and contact tracing program that will allow the university to understand the potential spread of COVID-19 on campus and to prepare for expanding the UO’s testing capabilities in the future. In the first phase, University Housing and the University Health Center partnered with UO researchers to offer COVID-19 testing to students living in university housing during the Spring term. Later phases could include testing for staff, faculty, and the broader community.

    What will the UO do with the data from the COVID-19 MAP study?

    The data will be used to help local, state, and federal health officials combat COVID-19 more effectively, predict the spread of the disease more accurately, inform containment and mitigation strategies for specific communities, allocate resources to locations that need them most, and evaluate the effectiveness of enacted strategies.

    The data will also help inform the UO decisions on re-opening campus and easing of restrictions on physical distancing.

    Is the UO offering free COVID-19 testing to students?

    Yes. Starting in May, University Housing and the University Health Center are partnering with UO researchers to offer free COVID-19 testing to students currently living in residence halls on campus. This first phase of testing, approved by the UO’s Institutional Review Board, is being carried out to help the UO understand the potential spread of COVID-19 on campus and to prepare for expanding the UO’s testing and contact tracing capabilities in the future. Participation in the research is voluntary and confidential.

    Is the UO offering free COVID-19 testing to staff and faculty?

    Not at this time. We are at the beginning stages of the first phase of testing. The UO’s Institutional Review Board has approved the research for voluntary testing of students currently living on campus. This testing study will help us understand the potential spread of COVID-19 on campus and allow us to prepare for expanding the UO’s testing and contact tracing capabilities in the future.

    What happens if someone on campus tests positive in the study?

    Students will be informed of their test results by the University Health Center.

    If the diagnostic test result is positive, the university will work to support the student and will implement case management protocols already developed for management of a positive case on campus. This includes rigorous contact tracing of any positive results to reduce the spread of COVID-19 on campus and in the community.

    We will follow federal and state guidance with respect to reporting results from diagnostic testing to local, state, and federal health authorities.

    Section last updated June 26, 2020, at 11:37 a.m.

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    Prevention

    What can I do to avoid getting sick?

    The best way to prevent the spread of respiratory illnesses, including COVID-19 and influenza, is to avoid exposure to the virus.

    Take the CDC-recommended precautions to reduce your risk of exposure, including proper handwashing; avoiding touching your eyes, nose, and mouth; covering your cough or sneeze with a tissue, then throwing the tissue in a trash receptacle; cleaning and disinfecting frequently touched objects and surfaces; and avoiding close contact with people who are sick.

    The university has deployed a number of handwashing stations across campus.

    How should I clean my workspace?

    The CDC and University Health Center recommend people clean and disinfect frequently touched objects and surfaces (e.g., keyboards, cell phones, doorknobs, desks, light switches) using a regular household cleaning spray or wipe.

    An EPA-registered disinfectant or 10 percent bleach/water solution will be most effective. These cleaning and disinfectant products are readily available through mail order or local supermarkets and stores that stock basic home cleaning products.

    The CDC is now recommending wearing cloth masks in public. Should I be wearing a mask if I am still working on campus?

    Yes. As of June 15, the UO is requiring faculty, staff, students, visitors, and vendors to wear face coverings in indoor campus settings, as part of its resumption plans. The university is also recommending the use of face coverings when outdoors on campus when physical distancing isn’t possible.

    The UO’s face-coverings regulation includes an exemption for individuals who have a physical or mental condition or disability that prevents them from putting on, taking off or wearing any face covering, among others.

    Additional information about use of cloth masks is available from the CDC.

    Are personal protective equipment (PPE) requirements different for my job due to COVID-19?

    All existing standards for worker protection continue to apply. Additional interim guidance applies for specific worker groups and their employers, including healthcare, deathcare, laboratories, airlines, border protection, business travelers, and solid waste and wastewater workers.

    Supervisors should review interim guidance and coordinate with Environmental Health and Safety to evaluate applicability to their employees.

    The Occupational Safety and Health Administration provides details about guidance on control and prevention.

    I have a health condition that may put me at higher risk from COVID-19. Is there anything I should do to protect myself?

    The university recommends community members with specific health concerns contact their healthcare provider for medical advice tailored to their individual situations. See frequently asked questions on human resources and academics and classes for information on leave, distance learning, and work-from-home options.

    Section last updated June 11, 2020, at 3:45 p.m.

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    University Operations

    How is campus currently operating under the new guidance from Oregon Health Authority for Oregon colleges and universities?

    The university is continuing with our planning for a responsible and safe to return to in-person, on-campus instruction, in compliance and coordination with federal, state, and local orders and guidance. Visit Return to Campus for more information on planning for fall term.

    Summer term is taking place by remote instruction, as previously announced. We anticipate that fall-term in-person classes will begin September 29, if state and local orders and guidance allow. In-person instruction will end after Week 9, just before Thanksgiving. Week 10 and finals week will be fully remote.

    Staff is returning on a unit-by-unit basis, with priority given to departments that require on-campus access. Those who conduct research or work with students, for example, will be among the first to return.

    Staff who are currently working remotely will continue doing so until their supervisor works with them on a return plan.

    What is the university's policy about wearing face coverings? 

    The UO is requiring faculty, staff, students, visitors, and vendors to wear face coverings in indoor campus settings, as part of its resumption plans. The university is also recommending the use of face coverings when outdoors on campus when physical distancing isn’t possible. 

    The UO’s policy includes an exemption for individuals who have a physical or mental condition or disability that prevents them from putting on, taking off, or wearing any face covering, among other exemptions.

    The university will develop procedures to distribute reusable face coverings to members of the campus community, and disposable coverings will be made available at the EMU.

    The current face covering policy may evolve based on new guidance from the Centers for Disease Control and Prevention and Oregon Health Authority.

    How may employees access campus and what measures are being taken to protect the security of campus buildings?

    Building access is limited, 24 hours a day, to those with card or key access. Many interior spaces, such as classrooms, will remain locked and can be opened only by custodial staff or UOPD. For questions about building access, please call UOPD at 541-346-2919, ext. 2.

    Before coming to campus, including to retrieve materials from an office or workspace, employees are expected to submit their plans via the appropriate form:

    How will the UO offer classes moving forward?

    The university currently intends to return to in-person, on-campus instruction for fall term on September 29. Our fall plans will comply with Governor Kate Brown’s emerging strategy to reopen Oregon and will be informed by guidance from the Oregon Health Authority, the Centers for Disease Control and Prevention, and Lane County Public Health.

    The UO estimates that 70 percent of classes will be entirely in person or have significant in-person components. In-person classes will never have more than 50 students to allow for adequate physical distancing. Classes with more than 50 people will either be remote or hybrid, with lectures delivered online and smaller discussion sessions in person.

    For entirely online classes, the university is working hard to enhance the curriculum, interactivity, digital platform, and overall student experience. At least 150 well-prepared online classes will be added to the schedule.

    What guidelines are available for UO employees who must work on university property?

    Staff is returning on a unit-by-unit basis, with priority given to departments that require on-campus access; those who conduct research or work with students, for example, will be among the first to return.

    Unless otherwise arranged with employees, the university has authorized remote work for every employee who is able to perform the functions of their job from a remote location. Guidance for employees who can only perform their work on university property can be found at COVID-19 (Coronavirus) Scenarios and Guidance for University of Oregon Employees.

      Is the UO offering school-age camps or childcare this summer?

      We are assessing each summer camp and childcare center individually based on facilities, financial feasibility, staffing availability, and the ability to implement safe physical distancing while in the camp or childcare setting. We will notify directly all those who have registered for a camp if that camp is canceled.

      Are there any changes in the Student Rec Center's operations?

      The Student Recreation Center will remain closed for summer term. The PE & Recreation department is actively planning and preparing for resumption of activities this fall.

      If you have a question about receiving a refund for a PE or Rec Center membership or program, please email src@uoregon.edu. Go to our frequently asked questions about academics and classes for more information on remote PE class delivery.

      Where can I walk around on campus?

      All members of the university community are advised to stay home and, when you must go out, practice social distancing to minimize risk and the unintentional spread of the coronavirus. Walking around campus is fine, but sports fields are closed and congregating on lawns or similar open spaces is not allowed.

      Does UO Campus Mail still do mail pickups and deliveries?

      The university’s Campus Mail Services is continuing to deliver and pick up campus mail daily. The campus mail delivery schedule will be reviewed weekly and adjusted based on university need. For more information visit Campus Mail Services.

      Are there special cleaning products or procedures being employed across campus?

      The UO is following cleaning guidelines and protocols recommended by the CDC. Additional attention is being given to high touch areas such as door handles, handrails, and push bars on doors across campus.

      The UO is working to ensure that necessary supplies are on hand in the event that guidelines are expanded in the coming weeks. The university has also deployed a number of handwashing stations across campus.

      What is the university doing about campus construction projects?

      All contractors currently working on projects at the UO have been directed to follow all federal, state, and local requirements and guidelines with regards to COVID-19. That includes guidelines on social distancing, additional hand washing stations, and disinfecting of surfaces and objects.

      Per federal and state directives, all contractors are expected to implement the appropriate protocols to address a potential situation where an employee reports that they have tested positive to COVID-19.

      The university continues to monitor the situation closely. Any decision to suspend work on projects will be made in consultation with contractors and state and local health authorities.

      Section last updated June 19, 2020, at 3:47 p.m.

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      Fall Planning

      How is the UO planning for fall term and beyond?

      The university will be engaging in planning efforts throughout the summer and over the next academic year as conditions surrounding COVID-19 change. Visit Return to Campus for the latest information about planning for fall term.

      As those planning efforts continue, we will update this FAQ and others that may be more specific to certain campus community groups, including employees, students, and others.

      How will the UO decide if it’s safe to bring students, faculty, and staff back to campus?

      We will follow the State of Oregon’s prerequisites for moving through three phases of re-opening, based on the status of COVID-19 in the university’s three locations. The university can only move from phase to phase once county-specific public health meets the prerequisites and the state approves that county’s request to advance to the next phase.

      The prerequisites, as determined by the Oregon Health Authority, include the following:

      • Declining prevalence of COVID-19
      • Minimum testing thresholds met
      • Expanded contact tracing system
      • Adequate isolation facilities
      • Finalized statewide sector guidelines
      • Sufficient healthcare capacity
      • Sufficient PPE supply

      We will also follow the Centers for Disease Control and Prevention's guidance for institutions of higher education.

      Will campus operations resume now that Governor’s order for higher education expires?

      The University of Oregon is preparing a step-by-step, methodical return for on-campus functions.

      Summer term will take place by remote instruction, as previously announced.

      We anticipate that fall term in-person classes will begin September 29, if state and local orders and guidance allow. If the situation changes, the university has contingency plans in place.

      Staff who are currently working remotely will continue doing so until their supervisor works with them on a return plan.

      Unless a department has an approved resumption plan, employees are expected to submit their requests to visit campus via the appropriate form:

      For more, see the May 26 memo to campus from Andre LeDuc, and Return to Campus Planning.

      What is the university's policy about wearing face coverings? 

      The UO is requiring faculty, staff, students, visitors, and vendors to wear face coverings in indoor campus settings, as part of its resumption plans. The university is also recommending the use of face coverings when outdoors on campus when physical distancing isn’t possible. 

      The UO’s policy includes an exemption for individuals who have a physical or mental condition or disability that prevents them from putting on, taking off or wearing any face covering, among others.

      The university will develop procedures to distribute reusable face coverings to members of the campus community and disposable coverings will be made available at the EMU.

      The current face covering policy may evolve based on new guidance from the Centers for Disease Control and Prevention and Oregon Health Authority.

      How do the UO’s plans compare to what other Oregon universities are doing?

      The UO is working with other Oregon universities on a University Pandemic Resumption Plan, in accordance with the federal and state governments’ guidelines. The plan is based on a shared commitment among the universities for a common planning approach, shared operating principles, and consistent adherence to shared criteria, applied independently to local context.

      The other universities are Oregon State University, Southern Oregon University, the Oregon Institute of Technology, Portland State University, Eastern Oregon University, and Western Oregon University.

      What are the three phases of reopening campus?

      The phases are based on the current status of COVID-19 in the university’s three locations. Each phase leads to an easing of restrictions.

      For example, we are currently offering remote instruction only. But as local health care conditions improve, the number of cases falls, and testing and contact tracing increase, we plan to adopt an approach that combines remote and in-person instruction. That will include limiting lectures to 50 people with physical distancing and enhanced cleaning of class spaces. Classes with more than 50 people will be remote only or hybrid, with lectures delivered online and smaller discussion sessions in person.

      As conditions further improve, we may be able to incrementally increase in-person class size up to 250 people, but we would not make a change like that mid-term. We have developed phased scenarios for every kind of university activity.

      We are also developing contingency plans should the university need to return to a fully remote schedule if conditions worsen.

      When will fall term in-person instruction end?

      We anticipate ending in-person classes after Week 9, just before Thanksgiving. Week 10 and finals week will be fully remote. This will allow students the option of leaving the campus for the holiday and not having to return for the remainder of the calendar year, thereby reducing travel expenses and allowing students to avoid extra time on planes, buses, and trains. Residence halls and dining options will be open throughout this period for those who need them.

      What steps will the UO take for residence halls to facilitate physical distancing and other safety precautions to prevent the spread of COVID-19?

      In coordination with other Oregon universities and with guidance from the Oregon Health Authority and the Centers for Disease Control and Prevention, we will implement reduced density in the residence halls. Physical distancing will be enforced throughout common areas and dining halls. 

      No students will live in triple rooms in our residence halls. We are reducing density and making plans for extra cleaning, particularly in shared bathrooms. We are also setting aside entire sections of our residence halls for isolation should they be needed.  Please continue to check back at the UO’s Housing website for the latest information.

      Dining halls will be open for students, but with limited seating. They will operate under all appropriate restaurant safety guidelines from local health authorities.

      How will you maintain physical distancing in large lecture halls and students traveling to and from classes?

      We are currently planning for all classes over 50 students to be remote. We are considering having smaller in-person discussion sections associated with those classes.

      We are also resetting maximum capacities in class spaces and increasing transition times between classes to account for physical distancing. We are planning on a transition time of 30 minutes between uses of all class space to allow for sanitizing and distancing. Because of that additional transition time, we anticipate that we will have classes scheduled over a longer period of the day.

      It may be that some classes will not meet in-person for all of the originally scheduled time and will have to be supplemented with remote instruction.

      More information will be made available as planning continues.

      For courses that will need to remain remote due to class size, what is the UO doing to ensure quality instruction and continued engagement for the students?

      For classes that will be entirely online, we are working hard to enhance the curriculum, interactivity, digital platform and overall student experience. If you take a fully-online class, we want it to be of the same quality that you would experience in-person. This year we will add at least 150 well-prepared online classes to our schedule.

      We are providing ongoing instructional support to faculty through the provost’s Faculty and GE Support Team, as well as on the Office of the Provost's Academic Continuity Resources and Guidance, which is continuously updated with workshops, trainings, and technical help.

      I share an office space with several coworkers. How will the university apply distancing requirements in shared workspaces?

      We will be providing guidance for departments on recommended office densities, including guidance for single occupancy offices versus work spaces that are shared or in open spaces. In the coming weeks departments will be asked to develop phased office resumption plans.

      What options will be available to employees if schools or child care centers remain closed when the university begins to reopen?

      We will continue to provide remote and flexible work options while our community is impacted by COVID-19. We are also offering a temporary FMLA expansion for these purposes through December 31, 2020.

      What measures are in place to ensure water quality in campus buildings during the long periods of vacancy?

      Campus Planning and Facilities Management (CPFM) and Auxiliary Departments are maintaining staff presence within most of our buildings. Flushing of water systems has been added to their daily work. This helps keep our main supply piping clear and disinfected.

      As we get closer to a return to occupied buildings on campus, these efforts will increase and will be bolstered by more concerted flushing efforts.

      Section last updated June 19, 2020, at 3:53 p.m.

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      Closures and Adjusted Hours

      The university is continuing to conduct the majority of its operations remotely, including the delivery of instruction and other student services, as we continue planning for the step-by-step, methodical return for on-campus functions.

      Section last updated June 13, 2020, at 1:17 p.m.

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      Academics and Classes

      Do you have plans yet for fall term?

      The university currently intends to return to in-person, on-campus instruction this fall, with an anticipated start date of September 29. Fall term courses will consist of on-campus, remote, and online classes. 

      The UO is working to develop plans for fall operations on campus that will keep the health and safety of students, faculty, and staff at the forefront and that will comply with Governor Kate Brown’s emerging strategy to reopen Oregon.

      Those plans will explore:

      • Altering students to class schedules and reducing some larger class sizes
      • Expanding high-quality online classes
      • Reducing density in campus offices, residence halls and dining facilities
      • Intensive cleaning of all facilities
      • COVID-19 testing and contact tracing for students and employees

      How can I tell which classes are on campus, remote, or online?

      On-campus classes will show a physical location and time in the course listing on classes.uoregon.edu.

      Remote classes will show 00 REMOTE in the location and list a time. Remote classes will have live engagement during scheduled class periods, so be aware of time zone differences if you are not on campus and schedule a remote class.

      Many remote classes will also have in-person discussion or lab sections while others will be remote to accommodate out-of-town students. Each discussion or lab section will be labeled as 00 REMOTE or will have a physical location and time listed to indicate it is in-person.

      Online classes will not list a time and show 00 WEB in the location. They can be completed at any time.

      All classes are can be accessed at classes.uoregon.edu.

      Will classes have on-campus discussion groups?

      On-campus classes may have discussion sections offered both in-person and remotely.

      Many remote classes will also have in-person discussion or lab sections while others will be remote to accommodate out-of-town students. Each discussion or lab section will be labeled as 00 REMOTE or will have a physical location and time listed to indicate it is in-person.

      For more information visit classes.uoregon.edu.

      Will remote classes have any in-person components?

      Many remote classes will also have in-person discussion or lab sections while others will be remote to accommodate out-of-town students. Each discussion or lab section will be labeled as 00 REMOTE or will have a physical location and time listed to indicate it is in-person.

      Are classes that are listed as in person also going to be offered remotely or online?

      No. Classes that are labeled as on campus with a physical location will not be simultaneously offered remotely or online unless there is an operational status change to the university.

      What should I do if I am uncomfortable returning to campus and attending in-person classes?

      You can schedule remote or online courses if you are concerned about returning to campus for in-person classes.

      Many remote classes will also have in-person discussion or lab sections, while others will be remote to accommodate out-of-town students. Each discussion or lab section will be labeled as 00 REMOTE or will have a physical location and time listed to indicate it is in-person so make sure you are registering for REMOTE lecture and discussion or lab sections.

      If you feel that you cannot or do not want to take courses in person, our advisors will help you devise schedules that enable you to make progress toward your degree goals with an entirely remote or online schedule. 

      Can I take all remote or online courses and remain living out-of-state?

      Yes. You can choose to schedule remote or online courses only and remain living out-of-state.

      Many remote classes will also have in-person discussion or lab sections while others will be remote to accommodate out-of-town students. Each discussion or lab section will be labeled as 00 REMOTE or will have a physical location and time listed to indicate it is in-person so make sure you are registering for REMOTE lecture and discussion or lab sections. Remote classes will have live engagement during scheduled class periods, so be aware of time zone differences if you are not on campus and schedule a remote class.”

      UPDATED: Do I still have to pay the $25 per credit fee for online courses?

      The $25 per credit online fee will be charged and refunded for fall 2020 term courses only. You will still see the fee as a charge on your bill, but it will be automatically credited back to your account, so you aren’t actually paying the online fee.

      As we plan a return to campus this fall, students can select from online, remote, or in-person class formats. The University of Oregon generally attaches a $25-per-credit fee to all online courses to pay for instructional design, supporting technology, and the infrastructure of the system. 

      Several of the UO’s high-enrollment undergraduate courses are currently being redesigned for online delivery to comply with physical distancing guidelines. These courses are undergoing a rigorous design process to ensure rich interaction and a robust student-learning experience.

      As we purposefully move these targeted high-enrollment courses online, we will refund the online fee for the fall 2020 term only. This will help ease the transition and minimize the impact for students who need to take a high-enrollment course being offered exclusively online without a remote or face-to-face alternative.

      Is the university still holding classes during summer term?

      No classes will be held in person for summer term. Students and faculty can access all of their classes remotely via Canvas. For assistance accessing Canvas, visit Canvas support or Going Remote.

      Is the library open?

      All UO Libraries locations are currently closed to the public, but books and library collections materials are being circulated via a pick-up window service. The library also continues to support remote teaching, learning, and research activities. For more information, see UO Libraries’ COVID updates.

      Will the university extend its decision day deadline for newly admitted students?

      Yes, the commitment deadline for undergraduate students admitted to the UO for fall 2020 has been extended to September 1, 2020. If you are an admitted student, continue to check Duckweb, your email, and physical mailbox for continued updates. More information is available at Admissions or you can schedule a virtual meeting.

      How is the university handling testing accommodations through the Accessible Education Center (AEC)?

      Instructors who administer timed online exams are responsible for adjusting exam lengths to facilitate extended time accommodations. Instructors can visit Canvas for instructions on how to adjust exam time and AEC’s Instructor Portal to view students’ notification letters and accommodations.

      Students with accommodations should communicate directly with their instructor. If you need further assistance, contact AEC at uoaec@uoregon.edu or 541-346-1155.

      How do I access my classes remotely?

      All classes are being required to have a Canvas website for class instruction. You can log into canvas.uoregon.edu using your DuckID to access your classes. For more questions about accessing and using Canvas, visit Canvas support or Going Remote.

      What should I do if I have concerns about my courses?

      To report concerns about remote courses, students can send an email to: courseconcern@uoregon.edu

      What other resources for remote learning are available to students?

      See remote.uoregon.edu for access to a wide range of resources.

      The Duck Store is offering several resources including:

      • Textbooks and digital course materials may be purchased or rented in-store at the main location or online through UODuckStore.com.
      • Free shipping on all orders to provide access for students who are studying remotely. This expanded service will be available until further notice.

      Information Services has Chromebooks available as loaner devices for those who need a computer to continue their education remotely. Sign up for a loaner Chromebook. They will be available on a first-come, first-served basis.

      I don’t have internet access; what are my options?

      Students who do not have internet access can explore various temporary solutions.

      To learn more about options, read about home internet options information from Information Services.

      What is the difference between an online course and a remote course?

      Generally, the phrase “online course” refers to a class that was purposefully designed to be delivered completely online, with no or limited in-person meetings. “Remote course” refers to a class that normally would be held in-person, but due to unforeseeable circumstances, has been modified to use alternative methods for course instruction.

      What if I am sick and can’t attend my remote class?

      If a student misses class due to illness, they should work with their instructor to make up any missed class work.

      Is the UO offering physical education classes during summer session?

      Yes. They will be done remotely. The physical education and recreation department is planning accordingly.

      Are academic advisors still available for appointments or drop-ins?

      Yes, advising services across campus will continue to be remotely available during summer terms. UO students can schedule an appointment with an academic advisor using the Navigate app.

      See the Office of Academic Advising for more information.

      Will tutors be available during summer terms?

      Tutoring and academic support remain available online through the Tutoring and Academic Engagement Center. You can access our online writing lab or schedule an appointment with a learning specialist using the Navigate app.

      We will continue to offer the following services online:

      • Class Encore
      • Remote drop-in and small group tutoring
      • GRE test preparation workshops

      We are committed to your academic success and available to help. Visit us at engage.uoregon.edu or call us at 541-346-3226.

      How many Community Education Program (CEP) credits can I take?

      To support CEP students during this unprecedented situation, we are increasing spring 2020 term credit limits for CEP students to 20. CEP students who cannot register for more than 8 credits should email registrar@uoregon.edu for assistance.

      Does the increase in the spring term credit limit to 20 for the Community Education Program (CEP) apply to summer as well?

      Yes.

      Is anything different with the law school since it’s on semesters?

      All requirements for remote learning and events will apply to the law school in the same way they apply to the other departments on campus. More information is available at law.uoregon.edu/about/news/coronavirus.

      I am a graduate student. What should I do to ensure that I keep making progress toward my degree?

      We encourage you to communicate regularly with your advisor or program director about continuing to make progress toward your graduate degree. If you need further assistance, please email the Graduate School at gradsch@uoregon.edu.

      For additional questions related to the Graduate School, see our Graduate School-related COVID-19 FAQs.

      I am a graduate student and I had to take incompletes in one or more of my winter term courses because of the COVID-19 situation. How will this affect my academic standing?

      The Graduate School does not have a limit on the number of incompletes you can accumulate and still remain in good standing. However, some graduate programs do have such limits. Please refer to your department’s requirements and consult with your graduate coordinator or the director of graduate studies with questions about your academic standing within the program.

      For additional questions related to the Graduate School, see our Graduate School-related COVID-19 FAQs.

      What if I registered for an online course and need to take a proctored exam?

      In-person proctored exams will not be held for online courses that would normally have this requirement. Instructors will develop alternative ways to handle exams and share them with the students in the course.

      A small number of online courses may use ProctorU, but the requirement and associated fees would have been indicated prior to registering for the course.

      I am a graduate student who is scheduled to take my comprehensive exams soon. Are there any accommodations available to complete exams remotely or in an alternative format?

      Comprehensive exam policies and formats are set at the individual graduate program level, so you should consult with your department or program to discuss your options. The Graduate School is encouraging programs to be as supportive as possible, but it is up to each program to make the determination about what accommodations can be made while maintaining academic integrity.

      For additional questions related to the Graduate School, see our Graduate School-related COVID-19 FAQs.

      What online resources does the Graduate School offer for individual student support and community building?

      The Graduate School will offer a range of online, one-on-one consultations on resilience, graduate education, and career coaching, as well as community-building events online during spring term. We will post the schedule on this site as soon as it is available. Please send specific questions to gradsch@uoregon.edu.

      For additional questions related to the Graduate School, see our Graduate School-related COVID-19 FAQs.

      Section last updated July 8, 2020, at 4:06 p.m.

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      Tuition, Financial Aid, and Fees

      Will you discount tuition for remote instruction?

      We have received many questions about tuition rates as we move to a remote instructional model. We cannot discount tuition. This ensures that we can provide quality education now and in the future.

      Our faculty, as well as our academic and student staff, will serve students throughout spring term. Also, deploying new technology (even on a temporary basis) incurs additional costs for the university.

      During this unprecedented time as we address a national health emergency, the UO is committed to ensuring students are safe, healthy and well-served, now and in the future. This is our priority.

      How will the UO help students with finances?

      If you are a student in crisis, please contact the Office of the Dean of Students for help navigating your options. Email uodos@uoregon.edu or call 541-346-3216 during business hours.

      Additional financial assistance will be available if you have experienced a financial hardship due to COVID-19. Students who are eligible to submit a Free Application for Federal Student Aid (FAFSA) are urged to apply online to request CARES Act funds.

      Is the university offering refunds or discounts for housing or dining?

      The university will not charge students for housing and dining if they decide to take classes from home and are not living in the residence halls. The university is also examining the feasibility of reducing administratively-controlled fees for services that the UO is unable to provide during this time.

      Students with questions about housing costs can directly contact housing@uoregon.edu or call 541-346-4277. They should include or have ready their UO 95 number.

      Why do we have in-state and out-of-state tuition rates?

      Tuition rates are not based on where students live while they take classes. Remote teaching does not impact this funding structure. The University of Oregon, like almost all public universities across the country, charges different rates for in-state vs. out-of-state tuition.

      As a public university, UO receives state appropriation from the state to support its public mission of funding education for Oregonians. Almost all of the funds received are based on the enrollment and completion outcomes of in-state students.

      The institution does not receive any funding for out-of-state undergraduate students. Learn more about how tuition is set.

      If you are facing financial difficulties, please contact the Office of the Dean of Students for help navigating your options. Email uodos@uoregon.edu or call 541-346-3216 during business hours.

      What about student fees?

      The university will provide a refund to any student who is charged the Student Union and Student Rec Center mandatory fees for Summer 2020 term.

      Students who are charged these fees will have a fee remission (credit) applied to their accounts. Read more about mandatory enrollment and course fees.

      UPDATED: Do I still have to pay the $25 per credit fee for online courses?

      The $25 per credit online fee will be charged and refunded for fall 2020 term courses only. You will still see the fee as a charge on your bill, but it will be automatically credited back to your account, so you aren’t actually paying the online fee.

      As we plan a return to campus this fall, students can select from online, remote, or in-person class formats. The University of Oregon generally attaches a $25-per-credit fee to all online courses to pay for instructional design, supporting technology, and the infrastructure of the system. 

      Several of the UO’s high-enrollment undergraduate courses are currently being redesigned for online delivery to comply with physical distancing guidelines. These courses are undergoing a rigorous design process to ensure rich interaction and a robust student-learning experience.

      As we purposefully move these targeted high-enrollment courses online, we will refund the online fee for the fall 2020 term only. This will help ease the transition and minimize the impact for students who need to take a high-enrollment course being offered exclusively online without a remote or face-to-face alternative.

      I’m worried about fulfilling the requirements to keep my scholarship. Who should I contact?

      Scholarship requirements can vary depending on the scholarship that you are receiving and who awarded the scholarship. Direct your inquiry to the office that awarded the scholarship.

      If your scholarship was awarded by the Office of Student Financial Aid and Scholarships, please contact the Office of Student Financial Aid at financialaid@uoregon.edu or 541-346-3221.

      If your scholarship was awarded by an academic department or a different office on campus, contact that office directly.

      Does the UO offer any resources for undergraduate students experiencing financial hardship?

      The Students in Crisis Fund is offered through the Office of the Dean of Students for students who are dealing with serious financial disruptions related to the national response to COVID-19. If you are in a financial crisis that is or has the potential to negatively impact your academics, you may be eligible to apply.

      To inquire about the Students in Crisis Fund, please call 541-346-3216 or fill out a community care and support form.

      In addition, the UO has received $8 million in Emergency CARES grants that are available to students who have incurred expenses related to the disruption of campus operations due to coronavirus. Examples of eligible expenses for CARES funding include medical, food, housing, utility and technology expenses; relocation costs to return home; unexpected childcare; course materials; and other unexpected expenses. Students who meet the eligibility requirements are encouraged to apply for the emergency grants.

      Does the UO offer any resources for graduate students experiencing financial hardship?

      One or more of the resources below may be of use, depending on your specific situation:

      • Graduate Student Assistance Fund: Graduate students experiencing financial hardship related to a new child, medical expenses, or childcare expenses may qualify for financial help through the Graduate Student Assistance Fund.

      • Students in Crisis Fund: The Students in Crisis Fund is offered through the Office of the Dean of Students for students who are dealing with serious financial disruptions related to the national response to COVID-19. If you are in a financial crisis that is or has the potential to negatively impact your academics, you may be eligible to apply.

        To inquire about the Students in Crisis Fund, please call 541-346-3216 or fill out a community care and support form.

      • CARES Act Grants: Eligible graduate students with financial hardship caused by COVID-19 disruptions can apply for an emergency grant through the CARES Act recently enacted by Congress.

      • Jesse M. Bell Graduate Loan: This short-term loan for up to $500 is available to graduate students with high academic standing and can be used in pursuit of graduate studies.

      • UO Emergency Loan: Up to $300 may be borrowed interest-free for up to 90 days with a service charge of $8 per loan. One loan may be borrowed per term. To qualify for an emergency loan, a borrower must be admitted to the university and enrolled for the current term, with no outstanding emergency student loans.

      • Financial Resources for International Students: The Division of Global Engagement offers a variety of financial resources specifically for international students.

      Because of the rapidly evolving nature of this situation, policies may change without advance notice. Please be sure to confirm your eligibility with the offices listed above.

      Section last updated July 8, 2020, at 4:05 p.m.

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      Housing and Dining

      What are the plans for fall residence hall move-in?

      Fall move-in for residence halls is slated for September 21–25, 2020. Students should have their assigned move-in date and time by early September, and can find updates online at Your Campus Home or My Housing.

      Will University Housing and Dining remain open?

      University Housing and Dining will remain open during summer session and fall term.

      Physical distancing will be implemented throughout common areas and dining halls, and we will continue to employ enhanced safety and cleaning protocols throughout residential and dining spaces.

      There may be some adjustments to living options—for example, we are not planning on having students live in triple rooms. The details are being developed and our plan is to have an update for residents by the time they select rooms in August.

      If students have questions, they can call or text the University Housing office at 541-346-4277.

      Dining halls will be open for students, but with limited seating. They will operate under all appropriate food service safety guidelines from local health authorities.

      Housing and dining will follow guidance from federal, state, and local health authorities and the University Health Center to implement physical distancing and increased prevention strategies.

      We are reducing density and making plans for extra cleaning, particularly in shared bathrooms. We are also setting aside entire sections of our residence halls for isolation, should that become necessary.

      Please continue to check University Housing for the latest information.

      Why are the residence halls open for some?

      We recognize that living in the residence halls might be necessary for students who would be without housing if required to leave, those for whom travel restrictions or travel safety preclude them from traveling home, and those who would otherwise face an increased health or personal risk by returning home.

      UPDATED: Should I travel from another state to the University of Oregon?

      There may be circumstances in which people must travel to the Eugene area from other locations. In those cases you are encouraged to follow the CDC guidelines for travel within the United States.

      Visitors with official business are permitted on campus. Before leaving home for arriving on campus, please remember these two steps:

      1. Do a self-check. If you've had even one COVID-19-related symptom within the previous three days, stay home.
         
      2. While on campus, have your face covering with you since you must wear a homemade or purchased face covering at all times. The UO will make face coverings available to those who need them. Accommodations and exemptions will be made where necessary.

      Visit Return to Campus for more information on planning for fall term.

      What plans are there for increasing social distancing for those who remain in the residence halls?

      We are committed to meeting—and in many cases exceeding—all of the standards and guidance of the Oregon Health Authority for our residence halls. We are reducing density and making plans for extra cleaning, particularly in shared bathrooms. No students will live in triples in our residence halls.

      Residents and staff are encouraged to follow social distancing measures, including:

      • Maintaining six feet of distance between people when spending time in the residence halls.
      • Wearing face coverings in all indoor spaces is required.
      • Engage in remote social programs and activities.

      Our intent is to have the plans finalized for residents by room selection in August.

      What plans are in place if a housing resident gets COVID-19?

      We are setting aside entire sections of our residence halls for isolation should that become necessary. If a student needs to quarantine or self-isolate, representatives of the University Housing, Health Center, Dean of Students, and Incident Management teams will work closely to determine how to manage each student’s situation on a case-by-case basis.

      Options for students without symptoms who need to be quarantined include going home, remaining in their own housing situation if certain criteria are met, staying in a hotel room, or other recommended housing option.

      Options for symptomatic students who need to be isolated include going home, remaining in their own room if a private bathroom is available, an alternative UO Housing room with a private bathroom (for UO housing students only), or other recommended housing option.

      Will fraternity or sorority houses be open?

      We want to return to a robust set of student life activities, including Greek life. We will require appropriate physical distancing and group size limits set by state and local health officials.

      Each chapter’s facility is privately owned and operated, so the determination whether or not to remain open is not a UO decision. The Office of the Dean of Students is in contact with the national organizations and housing corporations that own the facilities, so that the UO is aware of the individual decisions that they are making.

      If facilities remain open, we are encouraging property owners to connect with Lane County Public Health about additional health and safety measures.

      I have a rental agreement with a property management company or landlord, and I want to end my lease. Can the UO help?

      The University of Oregon is unable to intervene in any contracts between students and other entities such as landlords or property management companies.

      However, ASUO Legal Services may be able to help with legal advice on a number of matters, including disputes between tenants and landlords. UO students currently enrolled and paying fees for fall term are eligible to request services by appointment. To schedule a remote appointment, call 541-346-4273 or complete the contact form.

      Individuals concerned about eviction can read Governor Brown’s Executive Order No. 20-11 for more information.

      Who can I talk to about University Housing questions?

      For more information for residents, please visit your My Housing

      You can contact University Housing at housing@uoregon.edu or call or text 541-346-4277. Make sure to include your 95 number in your email or have it with you when you call. 

      Section last updated July 1, 2020, at 12:10 p.m.

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      Travel and Study Abroad

      UPDATED: Should I travel from another state to the University of Oregon?

      There may be circumstances in which people must travel to the Eugene area from other locations. In those cases you are encouraged to follow the CDC guidelines for travel within the United States.

      Visitors with official business are permitted on campus. Before leaving home for arriving on campus, please remember these two steps:

      1. Do a self-check. If you've had even one COVID-19-related symptom within the previous three days, stay home.
         
      2. While on campus, have your face covering with you since you must wear a homemade or purchased face covering at all times. The UO will make face coverings available to those who need them. Accommodations and exemptions will be made where necessary.

      What is the UO’s policy on official university travel during the COVID-19 outbreak?

      At this time, all nonessential university-sponsored travel, both domestic and international (including local, reimbursable travel by motor vehicle), is suspended until further notice. All university-sponsored trips by employees and researchers must go through a waiver process. More information and guidance on UO travel can be found at the Office of the Provost's travel information.

      I have UO-sponsored travel planned. What should I do?

      Faculty, staff, and undergraduate and graduate researchers with UO-sponsored travel planned can request a waiver. The IMT-Travel Advisory Group will review the request and provide a recommendation to the provost, who will make the final decision.

      More travel information is available from the Office of the Provost.

      I have personal travel planned. Should I cancel?

      Prior to making any personal travel decisions like cancelations, individuals are advised to review travel related guidance for the State of Oregon, individual state or local health departments, and CDC guidelines for travel within the United States.

      Do I need a waiver for personal travel?

      No, you do not need a waiver for personal travel. However, before making personal travel arrangements, individuals are advised to closely review travel related guidance for the State of Oregon, individual state or local health departments, and CDC guidelines for travel within the United States.

      More travel information is available from the Office of the Provost.

      What is the university's plan for study abroad programs?

      The University of Oregon has canceled all study abroad programs through August 14, 2020. Advisors are following up with individual students to assist with academic planning, including registration support for spring term classes, housing arrangements, finances, and scholarships.

      If you planned to study abroad before August 14, the Division of Global Engagement has many low-cost, credit-earning #NoPassportNeeded experiences for you to consider. Visit the Division of Global Engagement for more information.

      Does the university have travel insurance to cover my trip cancellation?

      UO’s supplemental travel insurance policy provides coverage for medical care while traveling abroad and security evacuation. The Trip Cancellation benefit applies if an insured person has been advised by a physician that they are not medically fit to travel due to an illness or injury.

      What if I plan to study abroad in fall 2020 or later?

      On March 11, the University of Oregon announced that all nonessential university travel, both domestic and international (including local, reimbursable travel by motor vehicle), is suspended until further notice.

      UO values the opportunity to provide students with a positive and safe study abroad experience. We are hopeful we will be able to offer this option to students as early as fall term this year. In the meantime, there are many low-cost, credit-earning #NoPassportNeeded experiences for you to consider. Visit the Division of Global Engagement for more information.

      At this time, all fall programs are scheduled to occur as planned. To ease decision making when applying for future study abroad programs, all study abroad deposits will be fully refundable; students will incur no financial penalty.

      What if I want to change my study abroad plans for this summer?

      If it makes more sense for you to defer your study abroad plans and not go this summer, GEO study abroad will support you in every way, including refunding all study abroad deposits and helping you adjust your study abroad plans to a different term.

      What is the status of pre-freshman study abroad programs?

      The University of Oregon has canceled all study abroad programs through August 14, 2020. Advisors are following up with individual students, including pre-freshman students to assist with academic planning for summer and fall terms. Email geoinfo@uoregon.edu for more information.

      I am a student who just returned home from a program abroad. What do I do next?

      Once you are on your way home, GEO will help with enrollment in spring classes, completion of current overseas credits, and finding housing in the Eugene area if needed. All of these arrangements will be tailored, one student at a time, in conversation with a GEO advisor, to come up with the best plan for you in response to current circumstances.

      When you do return, please only reach out to GEO by phone at 541-346-3207 or by email at geoinfo@uoregon.edu. Questions regarding academic continuity and options for spring term enrollment should be directed to GEO’s Assistant Director at lruiz1@uoregon.edu.

      Please follow instructions from the Center on Disease Control and Prevention (CDC) on social distancing and self-isolation and review information for students returning from Europe and information for travelers from other regions.

      I am a family member of a study abroad student who was asked to return home from a program. Where can I get more information?

      On March 15, Global Education Oregon’s Executive Director emailed students’ emergency contacts with updated information. (The current emergency situation permits FERPA regulations to be modified, allowing GEO to communicate with these individuals even without a signed consent to release education records form on file.) If you have additional follow-up questions, please contact GEO at geoinfo@uoregon.edu.

      How will I be supported with travel change fees for my study abroad program?

      Global Education Oregon will refund any airline change fees not covered by airline credit and/or travel insurance in the following cases:

      1. if a student is currently abroad and has their program canceled by GEO or
      2. where students were instructed to purchase airfare and their program was canceled before departure, or
      3. where students have been informed of the option to withdraw from an upcoming GEO program.

      Email geoinfo@uoregon.edu for more information.

      Can I transfer any Global Education Oregon study abroad scholarship to another program or term?

      Yes, you may transfer any Global Education Oregon scholarship to any future program or term. Contact geoinfo@uoregon.edu with additional questions or concerns.

      How can I speak with a Global Education Oregon advisor?

      GEO advisors are available to conduct remote advising appointments via phone, Microsoft Teams (accessible to anyone with a @uoregon.edu email address), or email. To find a specific advisor, see the GEO program. To set up an appointment please call 541-346-3207, email your advisor, or search for your advisor on Microsoft Teams and send them a message. GEO advisors are also available to speak via Zoom and Skype. For general advising questions not specific to any program, please email geoinfo@uoregon.edu.

      Section last updated July 1, 2020, at 12:10 p.m.

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      Human Resources

      If I am unable to work remotely and there is no work available to me on campus while the university is in modified operational status due to COVID-19, will my pay or benefits be impacted? Will I be required to exhaust my accrued leave?

      We recognize that the modifications to UO's operations generate many questions for employees. Given the fluid and dynamic nature of this national health emergency, we are actively working to identify and communicate answers to many complex questions related to employees' compensation, benefits, and leave.

      The Office of Human Resources is collaborating with UO senior leadership to update and enhance guidance and instructions for supervisors and employees, including student employees, as information becomes available.

      Please continue to check these FAQs, as they are updated regularly. Thank you for your patience as we navigate this unprecedented situation.

      What is the university’s stance on working remotely?

      Faculty members and employees are asked to work from home if they can do so in ways that do not inhibit the university’s ability to provide core services or delivery of education to students. Working remotely is not an option for all employees, but implementing it where practical can go a long way to enhancing social distancing and reducing risk both for those working at home and those who remain on campus.

      For those who cannot work remotely or whose jobs require them to be on-campus to support core services and/or the delivery of education, managers need to review and assess work and workspaces (offices, labs, etc.) for appropriate social distancing and hygiene measures. Please make adjustments so that 6 feet of space can be maintained between individuals, including faculty, staff and visitors.

      Refer to the resources put together by Human Resources for social distancing in the workplace, including flex work, student employees, and leave options.

      I have a job that can only be done on campus; working remotely is not an option. In light of COVID-19, what steps are being taken to add protections for me and others like me?

      The university has directed supervisors to actively explore and implement social distancing measures, including flexible work arrangements, for all positions, while balancing the need to maintain critical operations.

      For positions where work activities can be safely and effectively completed by an employee who is working remotely, supervisors have been instructed to utilize this option.

      We recognize there are critical functions that require employees to remain on campus in order to continue the university's modified schedule of operations. Having employees who can work from home do so is one social distancing measure the university is employing in order to maintain a safe and healthy work environment for employees who must come to campus in order to do their jobs.

      Supervisors should explore and implement other social distancing measures, such as creating 6 feet of distance in between individuals in the workspace or interacting with others virtually or via phone, rather than in person, as practical for their unit.

      More information can be found in the frequently asked questions about prevention.

      Not all jobs on campus easily allow for social distancing. What should I do if my job requires me to be in close contact with others?

      The university has directed supervisors to actively explore and implement social distancing measures, including flexible work arrangements, for all positions, while balancing the need to maintain critical operations.

      For positions where work activities can be safely and effectively completed by an employee who is working remotely, supervisors have been instructed to utilize this option.

      We recognize there are critical functions that require employees to remain on campus and, in some cases, to be in close contact with others in order to continue the university's modified operations. Having employees who can work from home do so is one social distancing measure the university is employing in order to maintain a safe and healthy work environment for employees who must come to campus and be in close contact with others in order to do their jobs.

      Supervisors should explore and implement other social distancing measures, such as creating 6 feet of distance in between individuals in the workspace or interacting with others virtually or via phone, rather than in person, as practical for their unit.

      More information can be found in the frequently asked questions about prevention.

      I need to stay home with my child(ren) while schools are closed. Can I use sick leave?

      We understand some of you may be facing challenges related to school closures and are planning for necessary child care. In many cases we know that could impact employees’ ability to report to their work location on campus.

      We are directing managers and supervisors to work with employees to arrange for remote work where operationally feasible. Where this is not possible we are directing managers and supervisors to work with employees to see if there are flexible schedules that may allow them to come to work for all or part of their regular work hours.

      If neither of these options is possible employees may use paid vacation and sick leave to cover their absence from the office.

      The university continues to evaluate the local school closures impact on employees and university operations and will issue any additional updates and guidance if necessary.

      Can I bring my child(ren) to work with me, since schools are closed?

      No, you are not allowed to bring your children to work with you for safety and health concerns related to the spread of COVID-19 and the university’s focus on social distancing.

      The UO has a flexible work policy that allows for employees and their units to explore flexible work arrangements, such as social distancing strategies, flexible work locations, and flexible schedules.

      Talk with your supervisor about options that may be available to you. In circumstances where flexible work arrangements are not an option, employees will be able to utilize accrued vacation and sick leave to cover absences related to state-mandated school closures.

      What resources are available to help me and my family navigate concerns regarding COVID-19?

      UO contracts with Cascade Centers, Inc. to provide a comprehensive Employee Assistance Program (EAP) for benefit-eligible employees and their dependents. The services are provided at no cost to eligible members.

      Cascade Centers, Inc. recently issued a special announcement regarding COVID-19. Visit EAP for more information about this program or visit Cascades Center, Inc.

      For additional questions related to Human Resources, including FAQs for supervisors, see Human Resources.

      Section last updated March 19, 2020, at 3:10 p.m.

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      Research

      NOTE: For additional questions related to research, please see our research-related COVID-19 FAQs.

      What are the University’s recovery plans for research?

      The IMT research work group, in coordination with Environmental Health and Safety (EHS), Center and Institute directors, and other campus stakeholders, has developed a Staged Approach for Restarting Research Activity plan that outlines immediate next steps and a path for future re-engagement of on-campus research activities.

      What research activities are currently permitted? How do I obtain approval?

      Please review OVPRI’s Staged Approach for Restarting Research Activity for a comprehensive overview of current activities, guidance, and approval processes for pursuing research that cannot be conducted remotely. UO phase 0 permits limited essential maintenance activities; UO phase 0.5 expands to essential limited research activities for research on-campus and in the field. To avoid confusion with county guidelines, moving forward beyond UO phase 0.5, we will refer to phases as “stages” for further re-opening guidance. UO stage 1 permits expanded access on-campus research and limited face-to-face human subjects research. 

      Faculty, staff, and students engaged in UO phase 0: Limited Essential Maintenance Activities are required to complete the OVPRI on-campus research form prior to any campus visits. Faculty seeking to pursue UO phase 0.5 or UO stage 1 must complete Research Recovery Plans and obtain approval. Details are provided on our website.

      What guidance have the federal agencies given in response to the COVID-19 outbreak?

      Federal funding agencies continue to provide guidance. The Council on Governmental Relations maintains an active list of federal agency notices. We also continue to review and address federal guidance on our research-related COVID-19 FAQs.

      What about my upcoming grant proposal? Will it still be submitted?

      UO’s Sponsored Projects Services (SPS) is committed to continuing to provide comprehensive services pertaining to grants, contracts, and competitive awards. The unit is working remotely and submitting proposals without interruption.

      Please make sure to create an Electronic Proposal Clearance System (EPCS) record for any anticipated grant submissions as soon as possible to help SPS anticipate upcoming workloads.

      What if I need an extension of my proposal submission deadline?

      Many federal agencies, including National Institutes of Health (NIH) and the National Science Foundation (NSF), have extended deadlines or are permitting late applications within a certain window.

      For more guidance from sponsors on extended deadlines and late submissions, see research grants, contracts, and competitive awards in our research-related FAQs.

      Please contact your pre-award Sponsored Projects Administrators (SPA) if you believe that you have a COVID-19-related reason for needing an extension.

      Will there be other guidance regarding research matters in response to COVID-19?

      For additional questions related to research, see our research-related COVID-19 FAQs.

      Section last updated June 12, 2020, at 1:22 p.m.

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      Commencement, Events, and Athletics

      Will 2020 graduates have the opportunity to attend an in-person ceremony at a later date?

      Yes. An in-person commencement is scheduled for June 2021. Please check the commencement website for updates.

      Can I resume my youth (school-aged) camp or clinic this summer?

      Guidance from the Oregon Health Authority (OHA) regarding resumption of youth camps and clinics means that some in-person summer youth camps and clinics can resume, provided that the camp or clinic meets institutional priorities and adheres to the state’s guidance. We have established an approval process for these resumption requests. To request approval to move forward with a camp or clinic, program leads are required to submit a request form. The form includes questions addressing a number of factors, including financial feasibility and how the program will meet all of the state’s criteria. For questions regarding youth camps or clinics, contact Steve Stuckmeyer stuckmyr@uoregon.edu.

      Can I resume adult events, programming, or clinics this summer?

      As Lane County receives guidance from the Oregon Health Authority (OHA) regarding reopening phases, the UO may be able to resume some in-person adult events, programming, or clinics provided they support institutional priorities and meet requirements.

      Per the OHA University guidance, only UO affiliated groups will be allowed to hold events on campus.  These events will be restricted to non-classroom venues to allow for fall resumption preparation. Programs should reach out to the desired facility for availability and capacity.

      While most these restrictions are anticipated to continue into fall term, please contact venues for any updates to University procedure.  For additional questions regarding adult events, programming, or clinics, contact Rick Haught rickh@uoregon.edu.

      Are athletic events still being held?

      All Pac-12 conference and non-conference sporting events are canceled through the end of the academic year, including spring sports that compete beyond the academic year. In addition, the NCAA has canceled all remaining winter and spring NCAA championships.

      The UO Department of Intercollegiate Athletics will communicate directly with ticket holders about refunds. Visit GoDucks.com for more information.

      The outlook for large sporting events, such as football games, in the summer and fall is continuing to develop. The health and safety of our student-athletes and the broader campus community are the biggest factors we must consider. The final decisions about gathering sizes will be dictated by state and local health authorities. We’ll provide details as soon as they’re available.

      I’m hosting or attending an event on campus. Should I cancel or attend?

      The current Phase II guidelines in Lane and Coos counties allow gatherings of up to 100 people, with physical distancing precautions. Multnomah County is now in Phase I, with gatherings limited to 25 people or fewer. If you have questions about your specific event, please contact your event organizer.

      UPDATED: Are you still hosting tours and admissions events?

      All admissions events and campus tours are postponed until further notice.  We do not have an estimate on when tours will resume.

      The UO360 virtual tour of campus is an excellent way of exploring the University of Oregon from your own home. Experience life in the UO’s classrooms, libraries, and bleachers on your phone or tablet—no VR glasses necessary.  See virtual.uoregon.edu for more online resources to learn about UO and the campus experience.

      Section last updated July 9, 2020, at 4:08 p.m.

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      Tech Support

      How do I as a UO staff member get started with working remotely?

      Information Services at the UO has information and resources to make sure you have all you need to work from home or other remote locations. Please see more information at Going Remote.

      How do I as a faculty member get support with teaching and learning remotely?

      For resources to help deliver courses remotely, see academic continuity resources and guidance.

      Instructors can find an overview for various software services on a UO Canvas site with tools for remote instruction and learning.

      For ideas to adapt class material online or other formats, see moving instruction online and teaching ideas.

      The UO Libraries has resources for remote teaching.

      Zoom meeting hosting is available for UO faculty and staff members, including graduate employees. You can sign up for a Zoom host account that will allow you to create and host sessions. Zoom isn’t intended to replace Canvas Conference, Panopto, or Microsoft Teams.

      If you feel more comfortable using tools other than Zoom, please do so. Panopto is the preferred choice for creating and delivering pre-recorded content through Canvas. For administration and remote work, we recommend continuing to use Teams, as many UO faculty and staff members are doing already.

      How do I get help with Canvas?

      For assistance accessing Canvas for teaching, learning, and classrooms, visit Canvas support.

      Is Zoom secure?

      As Zoom usage has increased, so has national attention on its vulnerabilities and Zoom bombing. Zoom has responded quickly to these concerns, and continues to address them effectively. Here are some recent examples:

      March 27: To prevent the collection of unnecessary device information, Zoom changed the way users log in with Facebook to the Zoom iOS app.
      April 1: To resolve a vulnerability in its chat function, Zoom updated its client software for Windows. The UO already had protections in place that would limit this type of risk.

      Where can students get help with Zoom?

      Contact the Technology Service Desk or submit a help request through Zoom support.

      What is Zoom bombing and how do I prevent it?

      Zoom bombing is the disruption of Zoom meetings and classes with messages, imagery, or behavior. Zoom has many settings to help prevent and manage Zoom bombing, and continues to address this issue. Most recently, several default settings were changed and a new security menu was added to the bottom menu bar for meeting hosts and co-hosts.

      To ensure secure Zoom meetings and classes, UO Information Services recommends the following:

      • Keep your Zoom app up to date. The app should prompt you to install updates, but you can also ask it to check for updates. Be sure to update the app everywhere you have it installed.
      • Review the UO's guidelines for Preventing Zoom bombing, which are updated frequently.
      • Familiarize yourself with Zoom's host controls so you can stop Zoom bombing if it happens. Ending a class or meeting isn't the only solution. You can manage participants during a meeting and end disruptions quickly.

      Where can faculty and staff report Zoom bombing and get help with Zoom?

      Please report any Zoom bombing incidents to the IT staff in your unit or email the UO Information Security Office. Please include the Zoom Meeting ID.

      For help with Zoom, contact the IT staff in your unit or the Technology Service Desk, or submit a help request through Zoom support.

      Section last updated April 14, 2020, at 4:13 p.m.

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      We are continually updating these FAQs. If you have a question that isn’t answered in this FAQ, please submit it using this web form.

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